Secretarial Duties KNEC Pdf notes

Number of Pages: 84 Pages
File size: 2 MB
Suitable for: KNEC, Certificate, Diploma, University and Professional Courses
SUMMARISED NOTES
1. Introduction to Secretarial Role and Function
2. Office Etiquette
3. Human and Public Relations
4. Office Layout and the Environment
5. Sources of Information
6. Travel Arrangements
7. Meetings and Conferences
8. Classified Information
9. Mail Handling
10. Work Routine
11. Storage and Retrieval of Information
12. Office Communication
13. Office Equipment and Furniture
14. Interviews
15. Petty Cash
16. Health, Safety and Security
17. Community Service