Introduction to ICT and Ethics past paper with answers November 2013 KNEC Diploma

QUESTION ONE

a) i) List six examples of computer input devices – Click here to view the Answers
ii) Annete a computer teacher noticed that a student in her class had a problem of low self-esteem. Explain three causes of this problem – Click here to view the Answers

b) With the aid of a diagram, outline the parts of a computer floppy disk – Click here to view the Answers

c) Faith was advised to install a network interface card in her computer. Explain the importance of this hardware – Click here to view the Answers

d) The management of Mambo TTI would like to buy computers worth one million shillings. Outline the procedure they would follow when acquiring the computers – Click here to view the Answers

QUESTION TWO

a) i) List four examples of computer network topologies – Click here to view the Answers
ii) Differentiate between super computers and mainframe computers, citing an area of application in each case – Click here to view the Answers

b) Outline four examples of ports found in a computer system that are used in connecting the computer to peripherals devices – Click here to view the Answers

c) Faida is a computer college and their students spend a lot of time in the computer laboratory using the computers. Explain health related problems that would be as a result of each of the following i)bright light from the monitor ii)Typing for many hours – Click here to view the Answers

d) Arnold, a computer expert, has developed a computer game software and has decided to copyright it. Explain two benefits that he would enjoy from copyrighting his work – Click here to view the Answers

QUESTION THREE

a) i) Describe the term ergonomics as used in ICT – Click here to view the Answers
ii) Differentiate between laser jet printer and a fax machine as used in ICT. – Click here to view the Answers

b) Explain three measures that an organization should put in place to avoid unauthorized access to data – Click here to view the Answers

c) Anna, a computer user is experiencing back and neck ache regularly as a result of using a computer for long hours. Identify four precautions that she should take to solve her problem – Click here to view the Answers

d) Amina, a counselor, has been invited to give a talk on techniques of conflict management to students in a school. Explain two techniques she is likely to mention – Click here to view the Answers

QUESTION FOUR

a) Explain three reasons that makes self-awareness an important life skill to an employee – Click here to view the Answers

b) Outline four examples of computer crime other than software piracy. – Click here to view the Answers

c) Figure 1 shows a type of computer network. Use it to answer the questions that follow. – Click here to view the Answers

COMPUTER NETWORKS

c) Distinguish between each of the following computer devices; i)dot matrix and inkjet printer – Click here to view the Answers

QUESTION FIVE

a) State four examples of microcomputers – Click here to view the Answers

b) Phoebe, a computer user was ill advised to use as a pirated software. Explain two problems that she is likely to experience from using this kind of software. – Click here to view the Answers

c) Charles installed an operating system in a computer. Explain three functions which would be performed by this software – Click here to view the Answers

d) i) Explain two roles of a computer technician in a college – Click here to view the Answers
ii) With the aid of a diagram, describe a peer-to-peer computer network – Click here to view the Answers

QUESTION SIX

a) i) State two causes of work conflicts that may occur in the workplace – Click here to view the Answers
ii) Differentiate between family conflicts and employee conflicts – Click here to view the Answers
iii) The manager at Faida College intends to have all employees in the college trained in conflict management. Explain one reason to justify this move – Click here to view the Answers

b) Differentiate between RAM and ROM as used in computers – Click here to view the Answers

c) Paul is the Chief Executive Officer in a dairy company in a dairy company and throughout the week he normally has many commitments. Explain two reasons why time management is important to him when undertaking all his activities. – Click here to view the Answers

d) The management at Bidii Company have an ICT policy. Outline four reasons that would justify the implementation of this document – Click here to view the Answers

QUESTION SEVEN

a) i) Outline the importance of software in a computer – Click here to view the Answers
ii) Explain two considerations to be made for the successful installation of a computer software – Click here to view the Answers

b) The management of ABC Bank intends to reach out to the society around their neighborhood. Explain three activities that the bank can engage into as a way of helping the society – Click here to view the Answers

c) i) Explain one function of a computer motherboard – Click here to view the Answers
ii) Outline two functions an uninterruptible power supply is used in computers – Click here to view the Answers
d) Moore intends to buy a computer for home use. Explain two uses that he would have for the computer – Click here to view the Answers

QUESTION EIGHT

a) i) State two functions of each of the following computer devices: i)ALU; ii)VDU – Click here to view the Answers

ii) The management at BGT Company intends to acquire a sound card for the computers in the company. Outline six considerations they should make when acquiring the hardware – Click here to view the Answers

b) Technologies Ltd is a company that deals in in repairing computer systems and accessories. The unrepairable equipment is collected by a garbage collecting company together with the other waste. i)State two effects that the equipment would have on the environment ii)Outline two ways that they would use to properly dispose of the equipment – Click here to view the Answers

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