Information communication technology (Theory) Paper 1 November 2018 Past Paper KNEC Diploma

INFORMATION COMMUNICATION TECHNOLOGY (THEORY)

Paper 1

November 2018

THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN SALES AND MARKETING
DIPLOMA IN SUPPLY CHAIN MANAGEMENT
DIPLOMA IN BUSINESS MANAGEMENT
DIPLOMA IN COOPERATIVE MANAGEMENT
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
DIPLOMA IN ROAD TRANSPORT MANAGEMENT
DIPLOMA IN TOURISM MANAGEMENT
DIPLOMA IN INFORMATION SCIENCE
DIPLOMA IN ENTREPRENEURSHIP
DIPLOMA IN TOUR GUIDING MANAGEMENT
DIPLOMA IN PETROLEUM MANAGEMENT
DIPLOMA IN PROJECT MANAGEMENT
DIPLOMA IN INVESTMENT MANAGEMENT
DIPLOMA IN MARITIME TRANSPORT LOGISTICS
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
DIPLOMA IN DISASTER MANAGEMENT
DIPLOMA IN PRINT JOURNALISM
DIPLOMA IN BROADCAST JOURNALISM
DIPLOMA IN DIGITAL JOURNALISM

MODULE I

INFORMATION COMMUNICATION TECHNOLOGY I (THEORY)

1. (a) Outline three uses of a computer in a transport company. (3 marks)

(b) (i) Differentiate between special and functional computer keyboard keys giving an example in each case. (4 marks)

(ii) Irene would like to upgrade the microprocessor in her laptop. Explain two factors, other than cost, she should consider when selecting the microprocessor. (4 marks)

(c) With the aid of an example, explain two categories of application software. (4 marks)

2. (a) Explain the circumstance under which each of the following input device are most applicable:

(i) Pointing
(iii) Scanning (4 marks)

(b) Explain two functions of operating systems in mobile phones. (4 marks)

(c) (i) Outline three types of computer buses. (3 marks)
(ii) Describe the procedure that could be used to customize the screen saver on the computer. (4 marks)

3. (a) (i) State four Paragraph alignments that could be applied in a word document. (2 marks)
(ii) Outline two page orientations used in word documents. (2 marks)

(b) Differentiate between name box and formula bar as used in spreadsheet programs. (4 marks)

(c) (i) Explain two advantages of the batch data processing method. (3 marks)
(ii) With the aid of a diagram, outline the logical components of a computer file. (4 marks)

4. (a) (i) Explain the function of the mail merge feature in Word processing programs. (2 marks)
(ii) Describe the procedure a marketer could use to create a table of contents in a word processing program. (4 marks)

(b) Write the general syntax for each of the following functions as used in spreadsheets:

i) countif();
(ii) Left()

(c) Peter intends to design database system for a petroleum firm. Outline five types of fields he is likely to use. (5 marks)

5. (a) Distinguish between logical and physical security measures as applied in database systems. (3 marks)

(b) (i) State four computer network equipment other than computers. (2 marks)
(ii) With the aid of a diagram, describe the LAN topology that uses a token for media. (4 marks)

(c) With the aid of sketches, describe three slide layouts as used in presentation programs:(6 marks)

6. (a). (i) Computer networks have changed the business world. Outline two benefits of the of the networks in courier companies. (2 marks)
(ii) The management of Holya Road Transport Ltd, has resolved to install internet services in all their branches. Explain two services that the employees and clients of the company will enjoy. (4 marks

(b) Figure 1 shows typical features in a presentation program. Explain the function of each or the features labeled (i) and (ii). (4 marks)

Presentation program

Figure 1
(c) (i) State four examples or internet browsers. (2 marks)

(ii) Many computer users are challenged with the emerging trends in application software. State three examples of the challenges experienced by novice users. (3 marks)

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