Project Quality Management KNEC notes

TOPIC 1: INTRODUCTION TO PROJECT QUALITY MANAGEMENT

  • Definition of terms
  • Difference between quality control and quality assurance
  • The key concepts of quality management
  • Importance of quality management
  • Historical background of quality management
  • Changing trends in quality management
  • Quality management process

TOPIC 2: PROJECT QUALITY PLANNING

  • Project Quality Planning
  • Importance of quality planning
  • Quality management plan
  • Work Performance Information
  • Project Scope Statement
  • Quality planning inputs
  • Tools and techniques for planning
  • Outputs of quality planning
  • Enterprise Environmental Factors (EEF
  • Project quality approaches

TOPIC 3: PROJECT QUALITY ASSURANCE

  • Definition
  • Importance of quality assurance
  • Process of quality assurance
  • Inputs to quality assurance performance
  • Tools and techniques for project quality assurance
  • Challenges facing quality assurance in a project
  • Quality Assurance and Improvement Program (QAIP)

TOPIC 5: QUALITY IMPROVEMENT

  • Definition and meaning
  • Quality Improvement Methods
  • Challenges of quality improvement in projects

TOPIC 6: QAULITY MANAGEMENT SYSTEMS AND APPROACHES

  • Quality management activitiesImportance of continuous improvement on project quality

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