Telephone Calls Management/Manage Telephone Calls Pdf notes TVET CDACC Level 6 CBET

Number of Pages: 30 Pages
File size: 1 MB
Suitable for: Level 6 TVET CDACC, Certificate, Diploma, University and Professional Courses
SUMMARISED NOTES
Topic covered/List of learning outcomes
a) Manage incoming calls
b) Record telephone messages
c) Make telephone calls
d) Maintain telephone equipment
e) Maintain calls register