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Customer Service/Offer Customer Service Pdf notes TVET CDACC Level 6 CBET
Original price was: KSh500.00.KSh300.00Current price is: KSh300.00.
Number of Pages: 32 Pages
File size: 0.9 MB
Suitable for: CBET Level 6 TVET CDACC, Certificate, Diploma, University and Professional Courses
SUMMARISED NOTES
Topics covered/Learning Outcomes
a) Handle customer enquiries
b) Manage customer complaints
c) Guide customers on banking services
d) Respond to internal queries
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