Communication Skills and Records Management Pdf study notes

Number of Pages: 188 Pages
File size: 2 MB
Suitable for: KASNEB CS Course, KNEC Diploma, Bachelor of Commerce, Secretarial course, Accounting, Business Courses
Summary of Topics covered:

1. Introduction to communication
2. Types of communication
3. Written communication and visual communication
4. Oral communication and non-verbal communication
5. Records management systems
6. Records lifecycle
7. Public speaking and presentation
8. Group and team communication
9. Report and proposal writing
10. Information technology and communication
11. Ethics in communication