- Introduction to information communication technology (ICT)
- 1.1 Introduction to information communication technology
- 1.2 Computer hardware
- 1.3 Computer software
- 1.4 Programming languages and tools
- 1.5 Information systems personnel and hierarchy
- 1.6 Role of ICT in business environments
- 1.7 Information centres
- 1.8 Impact of ICT in business
- Overview of operating systems
- 2.1 Overview of an operating system
- 2.2 Functions of an operating system
- 2.3 Types of operating systems
- 2.4 Computer booting
- 2.5 Selection and acquisition of operating systems
- An overview of application packages
- 3.1 Word processing
- 2.5.1 Features of a word processor
- 2.5.2 Formatting and editing text
- 2.5.3 Creating and formatting tables
- 2.6 Spreadsheets 2.6.1 Features of a spreadsheet program
- 2.6.2 Formatting and editing spreadsheet
- 2.6.3 Formulas
- 2.6.4 Functions; sum, average, min, max, IPMT, NPV,PMT,PV, VLOOKUP, HLOOKUP, COUNT, IF, sumif
- 2.6.5 Charts and graphs
- 2.6.6 Working with pivot tables
- 2.6.7 Linking formulas in different worksheets
- 2.6.8 What if analysis; Goal seek and solver
- 2.7 Presentation software 2.7.1 Features of a presentation program
- 2.7.2 Typing and formatting text in slide
- 2.7.3 Slide show
- 2.8 Computerised accounting software 2.8.1 Capturing data
- 2.8.2 Features of accounting software
- Computer networks
- 3.1 Computer networks concepts
- 3.2 Computer network hardware and software
- 3.3 Data transmission media
- 3.4 Types of computer networks
- 3.5 Advantages and limitations of networking
- 3.6 Cloud computing concepts, features and models
- The Internet
- 4.1 Introduction to the Internet
- 4.2 Applications of Internet
- 4.2.1 Using search engines
- 4.2.2 E-mails
- 5.2.3 Electronic communication
- 4.3 Internet services – e-mails, www, instant messaging
- 4.4 Internet service providers (ISPs)
- 4.5 Applications of internet
- 4.6 Online collaborative tools; cloud sheets and cloud documents
- 4.7 Impact of internet on society
- 4.7 Internet of things (IoT)
- Data security
- 5.1 Overview of data security
- 5.2 Threats and controls
- 6.3 Data backup and restoration procedures
- Information systems in an enterprise
- 7.1 Overview of information systems
- 7.2 Components of an information system
- 7.3 Types and characteristics of information systems
- 7.4 Systems in a functional perspective
- 7.5 Enterprise applications and the business process integration
- e-Commerce
- 8.1 e-commerce concepts and features
- 8.2 Models of e-commerce
- 8.3 Impact of the internet on business
- 8.4 E-commerce enabling software
- 8.5 Business opportunities in e-commerce
- 8.6 E-commerce infrastructure and platforms
- 8.7 E-commerce payments methods
- 8.8 Challenges of e-commerce
- 8.9 Securing e-commerce transactions
- 8.10 M-commerce and applications
- 8.11 Digital marketing methods
- Mobile devices and applications
- 9.1 Overview of mobile computing
- 9.2 Types of mobile devices
- 9.3 Uses of mobile devices
- 9.4 Overview of mobile applications
- 9.5 Mobile browsers
- Systems analysis and design
- 10.1 Elements of information systems
- 10.2 Systems theory
- 10.3 Types of information systems
- 10.4 Personnel involved in systems analysis and design
- 10.5 Systems analysis and design concepts
- 10.6 Systems development life cycle (SDLC)
- 10.6.1 Definition of systems development life cycle
- 10.6.2 Phases of SDLC
- 10.6.3 Advantages and disadvantages of SDLC
- 10.7 Requirements elicitation
- 10.7.1 Stakeholder analysis
- 10.7.2 Need for requirements gathering
- 10.7.3 Process for requirements gathering
- 10.7.4 Requirements gathering tools and techniques
- 10.7.5 Gap analysis
- 10.7.6 Prioritisation of requirements
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