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Customer Relationship/Manage Customer Relationship Pdf notes TVET CDACC Level 6 CBET
Original price was: KSh500.00.KSh300.00Current price is: KSh300.00.
Number of Pages: 30 Pages
File size: 0.8 MB
Suitable for: CBET Level 6 TVET CDACC, Certificate, Diploma, University and Professional Courses
SUMMARISED NOTES
Topics covered/Learning Outcomes
a) Manage customer’s communication
b) Segment bank customers
c) Induct customer loyalty programmes
d) Monitor customer satisfaction
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