Consumer experience Learning Guide Pdf notes

Unit of learning code: BUS/OS/MKT/CR/03/5/A
Related Unit of Competency in Occupational Standard is undertake; Consumer Experience
Number of Pages: 59 Pages
File size: 1 MB
Suitable for: CBET Level 5 TVET CDACC, Certificate, Diploma, University and Professional Courses
SUMMARISED NOTES
Topic covered/List of learning outcomes
1. Compile Consumer insights data
2. Create consumer communication content
3. Test consumer communication content
4. Evaluate consumer experience status
5. Innovate and renovate consumer experience
6. Prepare consumer experience report