Introduction to ICT and Ethics past paper with answers July 2019
KNEC Diploma in ICT
Module I
QUESTION ONE
a) i) State two equipment’s other than computers are likely to be found in the ICT department of a typical organization. (2 marks) – Click here to view the Answers
ii) Student use snap-chat to communicate. Outline two challenges they are likely to face. (2 marks) – Click here to view the Answers
b) Kisima company intends to network all its computers. Explain two disadvantages of this move to the company. (2 marks) – Click here to view the Answers
c) Jacky had the following devices in the computer laboratory.
Keyboard, printer, plotter, speaker, scanner, mouse, trackball, monitor
i) Classify them as either input or output device (4 marks)
ii) Describe the function of plotter (2 marks) – Click here to view the Answers
d) A lecturer at Masomo Bora technical is preparing a lesson on the topic Emotions. Explain three positive ways of expressing emotions that could be included in the lesson. (6 marks) – Click here to view the Answers
QUESTION TWO
a) Explain three uses of information communication technology in a college. (6 marks) – Click here to view the Answers
b. i) With the aid of a diagram, describe bus topology. (4 marks) – Click here to view the Answers
ii) State two advantages of the topology described in (i). (2 marks) – Click here to view the Answers
c). The management of the Sweet land company intends to use preventive approach to manage conflict among its employees. Explain three methods they could use to achieve this. (6 marks) – Click here to view the Answers
d). On a particular day, a secretary performed the following activities in the office.
• Opening and reading office email message
• Calling friends with office phone
• Hosting a relative in the office
• Printing internal memo for meeting.
Classify each of the activities as either ethical or unethical. (2 marks) – Click here to view the Answers
QUESTION THREE
a) Outline four physical security measures that a company could implement in their ICT department. (4 marks) – Click here to view the Answers
b) Explain three challenges an organization could face when engaging on social responsibility. (6 marks) – Click here to view the Answers
c) Sadic company is contemplating replacing the off-the –shelf with tailor made software. Explain three benefits that the company would realize from this move. (6 marks) – Click here to view the Answers
d) Outline four reasons that could lead to unethical behaviors in information communication technology. (4 marks) – Click here to view the Answers
QUESTION FOUR
a) State two roles of each of the following computer personnel: (i)Programmer ii)Database administrator. (4 marks) – Click here to view the Answers
b) Goldie company limited developed an ICT policy explain three benefits the company would accrue from this (6 marks) – Click here to view the Answers
c) Explain the function of the following computer keyboard keys: (i) Prt Scr ii) Home (4 marks) – Click here to view the Answers
d) With the aid of block diagram, describe the functional components of a computer system (6 marks) – Click here to view the Answers
QUESTION FIVE
a) i) Kiboko company limited uses an impact printer for printing. Outline challenges the company would face by using such a printer (2 marks) – Click here to view the Answers
ii) Distinguish between a router and a bridge as used in computing (4 marks) – Click here to view the Answers
b) i) Explain the importance of self-awareness to a college student (2 marks) – Click here to view the Answers
ii) Bilal company limited has trained its employees on resolving company conflicts. Explain two benefits of this training to the company (4 marks) – Click here to view the Answers
c) Distinguish between leasing and outsourcing method of software acquisition (4 marks) – Click here to view the Answers
d) The management of Zackies Ltd. Uses information communication and technology legislation in their company. Explain two sources of such legislation. (4 marks) – Click here to view the Answers
QUESTION SIX
a) State four characteristics of fourth generation computer. (2 marks) – Click here to view the Answers
b) i) Faida Co. Ltd has been experiencing a lot of conflicts between workmates. Explain two causes of such conflicts. (2 marks) – Click here to view the Answers
ii) Distinguish between magnetic and optical storage devices giving an example in each case. (6 marks) – Click here to view the Answers
c) The management of Fre-ex company has a life skills training programme for its staff. Explain three benefits the company would realize from this training. (6 marks) – Click here to view the Answers
d) Explain two circumstances that would make a student prefer use of LCD monitors to a CRT monitors. (4 marks) – Click here to view the Answers
QUESTION SEVEN
a) Outline four characteristic of a super computer. (4 marks) – Click here to view the Answers
b) Explain each of the following types of conflict resolution: (i) Approach–Approach (ii) Approach –Avoid. (4 marks) – Click here to view the Answers
c) i)Describe the term Ergonomics as used in information communication technology (2 marks) – Click here to view the Answers
ii) Differentiate between micro and mini computers. (2 marks) – Click here to view the Answers
d) Galnic company has opted to use electronic money to pay its suppliers instead of cash.
(i) Explain two benefits the company would realize from this move. (4 marks) – Click here to view the Answers
ii) Outline two challenges the company is likely to face. (2 marks) – Click here to view the Answers
QUESTION EIGHT
a) Outline four unethical behaviors that are common to computer technician while executing his duties. (4 marks) – Click here to view the Answers
b) Pasha, an ICT Manager, intends to buy a software for her organisation. Explain three factors she should consider. (6 marks) – Click here to view the Answers
c) Titus, a computer user, has been experiencing back pain as a result of using a computer. Outline four precautions that he could take to resolve this. (4 marks) – Click here to view the Answers
d) i)Zawadi company is planning to clean up the neighboring town as part of its social responsibility. Explain one importance of this exercise to the company. (2 marks) – Click here to view the Answers
ii) Differentiate between distress and eustress as type of stress. (4 marks) – Click here to view the Answers