Topics
1. Introduction to Coaching
1.1 Coaching definitions
1.2 Objectives of coaching
1.3 Coaching theories
1.4 Coaching models
1.5 Coaching principles
2. Coaching in Human Resource Management
2.1 Identification of coaching needs
2.2 Designing and implementing coaching programs
2.3 Coaching approaches
2.4 Coaching process
2.5 Duties and responsibilities of parties to coaching
2.6 Coaching skills and competencies
2.7 Qualities of an effective coach
2.8 Types of coaching
2.9 Benefits and challenges of coaching in human resources management
3. Emerging and Ethical issues in Coaching
3.1 Emerging issues and trends in coaching
3.2 Ethical issues in coaching and the ethics toolkit for coaches
4. Introduction to Mentoring
4.1 The meaning of mentorship
4.2 Objectives of mentoring in human resources management
4.3 Theories of mentoring
4.4 Principles of mentoring
4.5 Approaches to mentoring
5. Mentoring in Human Resource Management
5.1 Topics, phases and stages in the mentoring relationship
5.2 The mentoring process
5.3 Duties and responsibilities of parties to mentoring
5.4 Mentoring skills
5.5 Mentor/mentee discussion notes
5.6 Qualities of an effective mentor
5.7 Developing and Implementing a mentorship program
5.8 Evaluation of mentorship program
5.9 Benefits and challenges of mentoring in human resources management
6. Emerging Issues and Ethics in Mentoring
6.1 Ethical issues in mentoring
6.2 The ethics toolkit for mentors
7. Introduction to Counselling
7.1 Introduction to counseling
7.2 Historical development of counseling
7.3 Theories and approaches in counseling
7.4 Nature of counseling
7.5 Types of counseling
7.6 Principles of counseling
7.7 Classification of counseling
7.8 Objectives of counseling
7.9 Counseling skills
7.10 Duties and responsibilities of parties to counseling
8. Counselling in Human Resource Management
8.1 Counseling techniques for diverse settings
8.2 Ethical Issues in counseling
8.3 Legislation, policy and values in counseling
8.4 The ethics toolkit for counselors
9. Functions of a human Resource Counsellor
9.1 Appraisal service
9.2 Counseling service
9.3 Informative service
9.4 Planning service
9.5 Placement service
9.6 Follow up service
9.7 Orientation service
9.8 Evaluation service
9.9 Consulting service
9.10 Referral service
9.11 Human resource partner service
10. Process and techniques in counseling
10.1 Phases in counseling
10.2 Process of counseling
10.3 Techniques in counseling
10.4 Qualities of an effective counselor
10.5 Challenges in counseling
10.6 Overcoming the challenges in counseling
11. Emerging Issues and Trends in Coaching, Mentoring, Counseling & their ICT Applications