PAPER NO. 6 PRINCIPLES OF MANAGEMENT
UNIT DESCRIPTION
This unit specifies competencies required to apply principles of management in an organisation. It involves: Identification of management concepts in an organisation, application of theories of management to run an organisation, application of appropriate tools to analyse business environment, application of management functions in the organisation and managing change in an organisation.
LEARNING OUTCOMES:
• Identify management concepts in an organisation
• Apply theories of management to run an organisation
• Apply appropriate tools to analyse business environment
• Apply management functions in the organisation
• Manage change in an organisation
CONTENT:
1. Identify management concepts in an organisation
1.1 Definition of terms
1.1.1 Management
1.1.2 Manager
1.2 Levels of management
1.2.1 Top level management
1.2.2 Middle level management
1.2.3 Lower level management
1.3 Management roles
1.4 Management skills
1.5 Qualities of an effective manager
1.6 Management, administration and leadership
2. Apply theories of management to run an organisation
2.1 Classical approaches to management
2.1.1 Taylor’s view point
2.1.2 Fayol’s administrative theory
2.1.3 Max Weber’s bureaucratic theory
2.2 Behavioural management approach
2.2.1 Elton Mayo-Human relation theory
2.2.2 Abraham Maslow’s theory
2.2.3 McGregor’s X and Y theory
2.2.4 Mary Parker Follett
2.3 Modern management theories
2.3.1 Quantitative thinking
2.3.2 Systems thinking
2.3.3 Contingency thinking
3. Apply appropriate tools to analyse environment
3.1 Internal environment analysis
3.2 External environment analysis business
3.2.1 PESTEL
3.2.2 SWOT
3.3 Changing business environment
3.4 Importance of environmental scanning
3.4.1 Identification of strengths, weaknesses, opportunities and threats
3.4.2 Optimum use of resources
3.4.3 Survival and growth
3.4.4 To plan long-term business strategy
3.4.5 Environmental scanning aids decision-making
4. Apply management functions in the organisation
4.1 Planning function
4.1.1 Definition of planning
4.1.2 Importance of planning
4.1.3 Types of plans
4.1.4 Planning process
4.1.5 Approaches to planning
4.2 Organising function
4.2.1 Meaning of organising
4.2.2 Importance of organising
4.2.3 Principles of organising
4.2.4 Process of organising
4.2.5 Factors affecting the organising function
4.3 Leading function
4.3.1 Leadership
4.3.2 Supervision
4.3.3 Delegation
4.3.4 Motivation
4.3.5 Coordination
4.3.6 Organisational structures
4.4 Staffing function
4.4.1 Importance of staffing
4.4.2 Human resource management process
4.4.3 Factors that affect the staffing function
4.4.4 Components of the staffing function
4.5 Controlling function
4.5.1 Meaning and importance of control
4.5.2 Types of control
4.5.3 Steps in the control process
4.5.4 Tools for measuring performance
4.6 Essentials of an effective control system
5. Manage change in an organisation
5.1 Definition of change
5.2 The change process
5.3 Types of organisational change
5.4 Managing resistance to change
Suggested Methods of Delivery
• Presentations and practical demonstrations by trainer;
• Guided learner activities and research to develop underpinning knowledge;
The delivery may also be supplemented and enhanced by the following, if the opportunity allows:
• Visiting managers;
Recommended Resources Tools:
1. Textbooks
2. Strategic plans
3. Tactical plans
4. Stationery
Equipment
Computer
Materials and supplies
• Digital instructional material including DVDs and CDs
• Modelled strategic plans
Sample Reading and Reference materials:
1. Cole, G. A., & Kelly, P. (2020). Management Theory & Practice (9th edition). Cengage Learning.
2. Robbins, S. P., & Coulter, M. A. (2021). Management (15th edition). New Delhi: Pearson India.
3. Robbins, S. P., Coulter, M., & Decenzo, D. A. (2017). Fundamentals of Management: Essential Concepts and Applications (10th edition). Boston: Pearson.
4. Kasneb e-learning resources (link on the Kasneb website).
5. Kasneb approved study packs.