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BBA 410 Total Quality Management (TQM) notes

BBA 410 Total Quality Management (TQM) Pdf notes

Original price was: KSh300.00.Current price is: KSh200.00.

Number of Pages: 56 Pages
File size: 1 MB
Suitable for: Certificate, Diploma, University and Professional Courses

Topics Covered:
Chapter 1: Historical Development of TQMChapter 2: Quality Concepts
Chapter 3: Quality Management PrinciplesChapter 4: ISO 9000 Standards
Chapter 5: Benchmarking and Business Process Re-Engineering
Chapter 6: Quality Teams and Groups

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